Dr. Brawley: Dr. Carrie Brawley, practices and Looking Grins. So, my grandma was a dental assistant for years for as long as I can remember. So teeth and dental hygiene was just kind of instilled in me. And then when I started and got into braces with orthodontics, I was the one, I was the kid that was asking all the questions. What are you doing? Why are you doing this? What’s happening? I was that kid. So, I finally realized that’s the career I needed to be in. And then my mom owned a business for years, many, many, many years. So it’s always just kind of been in my blood, I think to own your own practice or own your own business. And then as far as dentistry, and you want to work with people on teeth, just fascinated.
I definitely was at the point of overwhelm. What do I do? And I needed help. So I called Fortune, and lots of guidance. And I called Fortune, primarily because we were, I was a new practice, I bought the practice from a long-time dentist. And we were actually very, very busy, and I kind of did not know what to do with myself. I didn’t know where to be with patient, I needed help scheduling. I was overwhelmed. And so I found Fortune and you [Brian], and instead of my thought process being like, Why am I, I’m too busy, let’s cut down insurances. My thought process totally changed because of you guys, and realized, and helped me learn that I need to just, why at my age, am I trying to slow down instead of getting bigger and growing more and just keep growing and thriving and. Way more confident. And I feel like if I need something, there’s always an avenue or help, support out there no matter what crosses my path now. Definitely more confident, way more courage to just go and keep striving and not back down into a corner, but just keep full steam ahead. The sky’s the limit. The sky’s the limit. Let’s do it.
Brian: Let’s do it.
Dr. Brawley: Yeah, keep growing and striving. And again, when I first, my thought process when I first took on Fortune, when you asked me what I want to do in the future, I said, “Oh 10 years from now we are going to take care of this. 10 years from now, let me bust through walls. But two and a half years, we’re busting through walls. Growing just bigger and better.
Brian: It’s unbelievable.
Dr. Brawley: [You] Built my confidence greatly as far as a business owner. I know [there are] lots of systems in play. I know if I need help, if something happens, and I’m not sure what to do, I know somebody with one call, and the support is right there, no matter what. I’m just excited about where the future goes. I mean, lots of confidence, for sure. I feel like I’ve grown as a better leader. I’ve learned how to be a better leader and how to deal with patients and team members, but teams is a challenge in itself. I feel like I learned a lot about how to deal with teams and personalities.
Dr. Humphries: I met Brian, right at a year ago, we started south, in Houston. And we were seeking help for my future. I practiced 31 years at that time, 32 years now. I was about five to six years from what I thought being done in the practice. And I wanted him and Fortune to help me to get to that point of my exit strategy, my next person. So that was my mindset one year ago.
Dr. Humphries: Oh, you know, a lot of things have happened since then, a lot of great things. One, just learning the Fortune way, just learning from the two training universities that we’ve been to that, you know, maybe my sights were a little bit low, and it wasn’t five or six years [until I retire]. And I’ve gotten a whole new energy. And part of that could be because I’m getting ready to have an associate that happens to be my daughter. So it’s another generation coming into the practice, which all the practice is excited about. But I think there’s more to it. I think it’s just seeing the possibilities of looking at things differently. Well, I would just stay along the same path, and if it hadn’t been you, it would have been somebody else who would have gotten me to that finish. But I guess the thing that I’ve really learned, it’s more of a life change than a practice change. Because I’m a person of pretty high energy, and so for me to think that you know, even though I’m 57 that five or six years from now I’d be done, in a practice, in a field that I really love. I love so much, I go to the dental school to teach others how to do it. And my daughter’s chosen to go into it, it really didn’t make a lot of sense. Why. And so now I just see more opportunities. Evolving, because there’s other steps that I can take. But I guess if I had to put it in a nutshell, about two weeks ago, I was talking with a peer. I graduated from dental school with him. And he had been approached by some Fortune coaches to work with him. And he was at, he really didn’t know, he’s got a good practice. But he’s kind of questioning that. And so he asked me one question, and I had to think about it. And it was so to the core, and that’s the way that this guy is. He said, but a “Has it changed your life?” And I was like, You know what? It really has. So that’s the real key.